Visitors

Hospital Visiting Hours

Saint Mary’s understands that the support of family and friends is beneficial to a patient’s recovery.

Unless otherwise indicated (see below) visiting hours are 9 am – 9 pm. Our hospital main entrance opens at 7 am. This entrance is locked at 10 pm for the safety of our patients and guests. Guests who choose to leave the hospital after 10 pm must do so through the Emergency Department (ER). The ER doors remain open 24 hours a day, seven days a week.

In some cases, guests may enter through the ER after 10 pm. Security personnel will issue passes to these guests and escort them to the main elevators. We ask that only those visiting patients in beginning-of-life (birth) or end-of-life care enter after 10 pm.

Saint Mary’s shall not limit, restrict, or deny visitation privileges on the basis of age, culture, employment, ethnicity, expression, gender identity, language, national origin, participation in programs, physical or mental disability, race, religion, service and activities, sex, sexual orientation, socioeconomic status or treatment. Only patients with private rooms may allow a guest of the opposite sex to remain in their rooms after visiting hours.

Saint Mary’s will ensure that the visitors patients choose can enjoy full and equal visitation privileges that are consistent with their preferences.

Family and friends of Saint Mary’s patients are welcome in most areas of the hospital during visiting hours. Supervised, well-behaved children may visit briefly as well. Saint Mary’s observes quiet hours from 10 pm – 6 am. If you have remained at the hospital during those hours, please be aware of our patients’ need for rest. We ask that you be as quiet as possible in hallways and patient rooms.

Please also note that:

  • Children under age 12 may visit patients if accompanied by an adult, unless the patient is in isolation with a contagious condition.
  • Shirts and shoes must be worn when visiting.
  • Due to infection control issues, we ask guests to refrain from lying down on patient beds or using patient bathrooms.
  • Guests should not visit if they have a cough, cold, or other active, contagious condition.
  • Nursing staff may request that visitors leave the unit if their presence disrupts patient care.
  • Guests and patients are asked to be mindful of our patients’ privacy. It is illegal for anyone to take photos, videos or audio recordings of patients and to share those images or information in print or online (including social media sites) without their expressed permission.

The following units and departments have specific visitor guidelines. If you need more information, please contact the reception or nurses’ station in that area.

INTENSIVE CARE UNIT (MSICU)

Visits are limited to one hour. Other guidelines are posted in the fourth floor waiting area and on Saint Mary’s Intensive Care page.

WOMEN’S & CHILDREN’S SERVICES
  • Labor and Delivery: Two visitors/coaches (as well as the spouse) are allowed at a time.
  • Postpartum: Children of the delivering mother may visit 9 am – 9 pm when accompanied by another adult.
  • Nursery: Visitors are not allowed. Window viewings are available 12 – 9 pm.
TURNING POINT BEHAVIORAL HEALTH 
  • No more than two persons may visit at a time; no one under age 16 is allowed to visit the unit. Visitation hours are 2 – 3 pm each day.
ENDOSCOPY/SURGERY DEPARTMENTS
  • Visitors are not allowed in the Endoscopy or Surgery (OR) areas. Visitors are allowed in the OR holding/recovery areas per a doctor’s request. Surgery waiting areas are located on the third floor.
REHAB and ER DEPARTMENTS
  • The Rehabilitation and Emergency Departments each have specific visitor guidelines. Ask for details at the nursing stations.

Lobby Areas

Specially designated lounge areas for visitors on each patient floor and on the main floor in the lobby. Specific waiting areas have been designated for families of patients in the Medical Telemetry and ICU, the Emergency Department, Surgery, and Women’s and Children’s Services. For more information or to get help in locating a waiting area, contact hospitality desk at the hospital’s main entrance.

Hotel Discounts

Whether you need to spend the night nearby before an early procedure, or if family members desire to remain close by during a loved one’s hospital stay, there are several Russellville motels to choose from. Many offer special rates to accommodate your needs. Contact hotels directly for rates and details.

Best Western Inn

3019 E. Parkway Drive
479-967-1000

Comfort Inn

2326 N. Arkansas Avenue
479-967-7500

Days Inn

204 Lake Front Drive
479-968-5511

Economy Inn

2200 Arkansas Avenue
479-968-4400

Holiday Inn

2407 N. Arkansas Avenue
479-968-4300

Motel 6

215 W. Birch Street
479-968-3666

Park Motel

2615 W. Main Street
479-968-4862

Super 8 Motel

2404 N. Arkansas Ave
479-968-8898